Terms and Conditions of ARSENDO CONSULTANT LTD
Welcome to the Terms and Conditions of ARSENDO CONSULTANT LTD. By accessing or using our services, you agree to comply with the following terms and conditions, which govern your relationship with ARSENDO CONSULTANT LTD and our associated social media presence under Arsendo Media Agency.
- Age Restrictions
1.1. ARSENDO CONSULTANT LTD accepts clients only if they meet the following requirements:
- Digital products: Clients must be at least 16 years old.
- Coaching, workshops, seminars, consultancy, and marketing services: Clients must be at least 18 years old.
1.2. We implement measures to prevent minors from accessing our websites and services. If it is discovered that a client does not meet the required age, we reserve the right to terminate their account and delete all related data.
1.3. ARSENDO CONSULTANT LTD shall not be held responsible for unauthorized access by individuals below the required age. In cases of misuse, services may be cancelled without refund.
- Refund Policy
2.1. Due to the nature of our work, ARSENDO CONSULTANT LTD follows a strict refund policy. Our projects are structured in milestone-based phases, and each stage involves analysis, planning, and execution agreed with the client.
2.2. Refunds are not available for completed work or achieved milestones. If a project is mutually terminated, the client retains ownership of completed deliverables, but no refund will be issued for prior payments.
2.3. Once mock-up designs are approved and development begins, no refunds are possible.
2.4. Marketing packages, subscriptions, and promotional offers are non-refundable. Clients may cancel services with a 30-day written notice.
2.5. Deposits for projects that remain inactive or abandoned for over 30 days are non-refundable.
2.6. For digital products (eBooks, video courses, templates), if delivery issues occur, clients may request redelivery. Refunds will only be considered if services fundamentally fail to meet the scope defined in the invoice.
- Scope of Services and Regulatory Disclaimer
3.1. Nature of Services
ARSENDO CONSULTANT LTD provides facilitation and consultancy services only. We do not act as a registered agent, nor do we directly conduct legal, governmental, compliance, or company registration activities.
All such activities are performed exclusively by independent, licensed agents in their respective jurisdictions. These agents are our trusted professional partners, and we coordinate with them to provide clients with efficient facilitation.
3.2. Client Disclosure and Awareness
All clients are fully informed, prior to engagement, that ARSENDO CONSULTANT LTD does not execute legal or registration processes directly. By using our services, clients acknowledge and accept that our role is limited to facilitation and consultancy only.
3.3. Third-Party Responsibility
While ARSENDO CONSULTANT LTD coordinates with licensed agents as partners, any liability, delays, or mistakes in execution arising from third-party performance rests solely with those agents. Clients agree to hold ARSENDO CONSULTANT LTD harmless from claims resulting from the actions or omissions of third-party licensed agents.
3.4. KYC and Compliance
ARSENDO CONSULTANT LTD strictly adheres to Know Your Customer (KYC) procedures. We collect and maintain accurate records of all client verifications. These records may be shared with payment gateways, banks, or regulatory authorities if requested, in accordance with applicable laws and compliance standards.
- Payment Terms
4.1. Accepted payment methods include:
- Bank cards (Visa, MasterCard)
- Google Pay
- Apple Pay
- PayPal (payments in GBP equivalent to USD)
- Bank transfers in the name of ARSENDO CONSULTANT LTD
- Cryptocurrencies such as USDT
4.2. Additional fees imposed by PayPal, banks, or intermediaries are the sole responsibility of the client.
4.3. All prices are quoted in USD unless otherwise stated and are exclusive of applicable taxes.
4.4. Invoices must be settled within 48 hours. Failure to do so may result in order cancellation.
4.5. Digital products are delivered electronically immediately after payment. Marketing and consultancy services vary in delivery time between 1–30 days depending on scope.
- Cancellation Policy
5.1. Service cancellations require at least one week’s written notice. Failure to provide such notice may result in a penalty.
- Penalty for Late Payment
6.1. If payment is delayed beyond 48 hours of invoice issuance, a penalty of 20% of the invoice total will be applied for each week of delay until full payment is received.
- Limitation of Liability
7.1. ARSENDO CONSULTANT LTD shall not be held liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
7.2. The total liability of ARSENDO CONSULTANT LTD shall not exceed the amount paid by the client for the specific service in question.
- Governing Law
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
8.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information
Email: arsendoconsultant@gmail.com
Phone: +447418316905
WhatsApp: +447418358002 / +60172091790
Company Details:
ARSENDO CONSULTANT LTD (Company No.: 15120146)
Office 4658, 321−323 High Road, Chadwell Heath,
Essex, RM6 6AX, United Kingdom